In our effort to improve communication between parents and school, effective March 24, 2014, Odyssey Academy is implementing a telephone broadcast system called SchoolReach that will enable school personnel to notify all households and parents by phone within minutes of an emergency or unplanned event that causes early dismissal, school cancellation or late start. The service may also be used to communicate general announcements or reminders using telephone, text messaging, and email. Odyssey Academy will continue to report school closings due to weather on local television and radio stations in addition to this system.
When used, the service will call all phone numbers in our contact lists and will deliver a recorded message from a school administrator. The service will deliver the message to both live answer and answering machines. No answers (phones ringing over 40 sec.) and busies will be automatically retried twice in fifteen minute intervals after the initial call.
PLEASE NOTE THE FOLLOWING:
1) This requires NO registration by the parent.
2) All information and contact numbers are strictly secure and confidential and are only used for the purposes described in this letter.
Here is some specific information you should know:
- Caller ID: The Call ID will display 409-750-9289, which is the main number for Odyssey Academy.
- Live Answers: There is a short pause at the beginning of the message, usually a few seconds. Answer your phone as you normally would; “hello” and hold for the message to begin. Multiple “hellos” will delay the message. Inform all family members who may answer your phone of this process.
Answering Machines: The system will detect that your machine has answered and willplay the recording to your machine. The phone will ring for up to 40 seconds. Make sure that your machine answers after four rings or you may miss the message.
Message Repeat: At the end of the message you will be prompted to ‘press any key’ to hear the message again. This is very helpful when a child answers the phone and hands it to a parent, who can then ‘repeat’ the message in its entirety.
You will be notified each day that your child misses class. To minimize these calls, make sure to inform the school when you KNOW your child will miss classes on a given day.
If you have any questions, please contact the school for more information.
Please make every effort to provide the school with current and accurate phone information any time there is a change to ensure that you do not miss important information.
What to do if you think you’ve missed a SchoolReach voice message.
If you ever feel you may have missed a SchoolReach voice message or just want to check to be sure, you can dial the Message Retrieval Line. From whichever phone(s) you want to check for messages to, dial toll-free: 855-955-8500 and follow the prompts to hear any/all messages sent through SchoolReach over the last 30 days. Please contact the school if you suspect your phone number is not being called by the system or if you ever have a change of number.